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How to become your own Crisis Negotiation Handler

How to become your own Crisis Negotiation Handler


Negotiations can be intense, nerve-wracking, and challenging. Whether it is in a personal or professional setting, the art of negotiation requires a strategic mindset, effective communication skills, and the ability to navigate through stressful situations. In the new Idris Elba TV Series, "Hijack," we witness a thrilling tale of negotiations in the face of extreme crisis. So how can you become a great negotiation Handler.


Stay Calm and Composed:

In "Hijack," the protagonist finds himself in a high-stakes situation, negotiating with armed hijackers onboard an airplane. Despite the intense pressure, his ability to remain calm and composed becomes a crucial factor in the negotiation's success. In one particularly tense scene, when confronted by an armed hijacker, the protagonist maintains a steady demeanour, choosing his words carefully and maintaining a measured tone of voice. This serves as a reminder that no matter how stressful a negotiation may be, maintaining your composure is essential. By staying calm, you can think clearly, make rational decisions, and effectively communicate your points. It is always easier said and done, so ensure that you can create that strong calm relaxed mindset before you sit down and talk.


Gather Information:

Before entering any negotiation, it is crucial to gather as much information as possible about the other party's motivations, needs, and constraints. In "Hijack," Idris Elba's character meticulously studies the hijackers, their demands, and their backgrounds. He utilizes every available resource, such as passengers, to gather intelligence. By doing so, he gains valuable insights that enable him to tailor his negotiation strategy accordingly. For example, in a negotiation what would you do if you discovered that one of the unknown interests (or black swans) of the person you were negotiating with was to provide medical care to people overseas. With this information, you would be able to calm a stressful negotiation by helping everyone focus on the import goals and even collaborate on shared issues. So, in your negotiations, take the time to research and understand the other party's perspective, allowing you to identify potential areas of compromise and create win-win solutions.


Active Listening and Empathy:

Effective negotiation involves active listening and displaying empathy towards the other party. In "Hijack," Idris Elba's character pays close attention to the hijackers' concerns and fears, understanding the underlying motivations behind their actions. He creates an atmosphere where the hijackers feel heard and understood, despite their violent intentions. When negotiating, practice active listening by giving the other party your full attention, acknowledging their concerns, and showing understanding. This fosters a cooperative environment and increases the likelihood of reaching a mutually beneficial agreement. By displaying empathy, you can establish rapport and build trust, which can significantly impact the outcome of negotiations.


Identify Common Ground:

Despite the adversarial nature of negotiations, there is often common ground that can be found between the parties involved. In “Hijack”, Idris Elba’s Character establishes a mutual connection and opens the door for constructive conversation, no none wants the plane to go down, not even the hijackers. Similarly, in your negotiations, seek areas of agreement or shared objectives that can serve as a starting point for building mutually beneficial outcomes. By focusing on commonalities, you can foster collaboration and facilitate progress.


Creative Problem-Solving:

Negotiations often require creative problem-solving skills to overcome impasses and find innovative solutions. In "Hijack," Idris Elba's character thinks on his feet and devises unconventional strategies to address the hijackers' demands within the limits of the law. This highlights the importance of thinking outside the box and exploring alternative options during negotiations. When faced with a challenging negotiation, be open to exploring different approaches, considering multiple perspectives, and finding unique solutions that meet both parties' needs. Creative problem-solving can help overcome deadlocks and lead to breakthroughs that seemed impossible at first.


Conclusion:

Handling negotiations, especially under stressful circumstances, can be a daunting task. However, the new Idris Elba movie, "Hijack," provides us with valuable insights on negotiating effectively in high-pressure situations. By staying calm and composed, gathering information, actively listening, identifying common ground, and utilizing creative problem-solving skills, we can navigate negotiations with confidence and increase the chances of reaching favourable outcomes. Remember, negotiation is an art that can be honed with practice and a willingness to learn from diverse sources, including thrilling movies like "Hijack." So, the next time you find yourself in a challenging negotiation, channel your inner Idris Elba and tackle it head-on with strategic finesse.


Jason Edwards

 

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Vantage Mediation

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